Standards of Service
adSkills Certification is committed to provide professional, high-standard of the service. we will provide centres.
* Advice and guidance* Quality management system
* Updated assessment documentation
* Issue a certificate of competence within 10 working days of receipt of a complete portfolio.
* An express certification service (with additional fee) within 3 working days of receipt of a complete portfolio.
* Competitive certification fee structure
* Updates on changes to normative documents
* Regular monitoring visits for continuing compliance
* Support and a quick response to technical questions
* Representation at industry and sector meetings
* Confirm receipt of appeal to appellant within 5 working days
* Deliver initial decision on appeal within 30 working days of receipt
* Provide impartiality committee appeal date within 20 working days