Occasionally candidate requires a replacement certificate Note: If candidate never received their original certificate and notify us within 2 calendar months of the original certificate issue date, a replacement certificate may be issued for free., it can be requested by email or contact ACL certification team. There will be a charge of £50 for replacement certificate excluding VAT. Proof of identity is required before a replacement certificate will be issued. For a replacement certificate, please complete the form and contact us by either telephone or email as listed above.